AMC (Annual Maintenance Contract)
Clients may opt for our AMC services, which include preventive and corrective maintenance carried out by trained service engineers.
The scope covers quarterly, annual, or customized visit schedules, detailed system health checks, calibration, lubrication, alignment,
and performance audits. AMC ensures uptime optimization, reduced breakdowns, and extended equipment life, with defined SLAs for response
and resolution time.
After-Sales Support (24×7)
Our dedicated support team operates round-the-clock (24×7), providing assistance across electrical, mechanical, and IT/automation systems.
Support includes remote diagnostics, on-call troubleshooting, and on-site intervention, along with PLC/software-level support where applicable.
We also assist with system upgrades, retrofits, and capacity expansions as per evolving operational needs.
Maintenance & Provision of Spare Parts
We maintain a robust inventory of critical and fast-moving spare parts, including motors, drives, sensors, belts, rollers, PLC components,
and electricals. This ensures minimal lead time and immediate dispatch/replacement, significantly reducing downtime. We also provide recommended
spare parts lists, lifecycle tracking, and preventive replacement schedules for key components.
Training & Knowledge Support
We provide comprehensive operator and maintenance training programs, covering system operations, safety protocols, troubleshooting, and routine
maintenance procedures. Training can be conducted on-site or virtually, with documentation, SOPs, and user manuals provided. This ensures efficient
system utilization, reduced operator dependency, and improved productivity.